A person reads this inbox.
Write to irisupport@raffscompanylimited.com. It is read on business days, and the same address answers privacy requests.
What to include
- The email address you sign in with (never the code).
- Whether you are a homeowner or a technician.
- What you were doing and what you saw — a screenshot helps more than a description.
Signing in
There is no password. Enter your email address in the app and a six-digit code arrives from sign-in@irriflow.app. If it does not:
- Check spam or promotions — the subject line starts with the code.
- Codes expire a few minutes after they are sent; ask for a new one rather than typing an old one.
- Only the person holding that inbox can get in, which is the point.
Deleting your account
In the app: Account → Delete account. You confirm with a code sent to your address. It erases your identity, signs out every device and deletes your photographs; what is kept, and for how long, is set out in the Privacy Policy. If you cannot get into the app, write to the address above from the email you signed up with.
Technicians — subscription and leads
Your subscription, the card on file and your lead balance live under Money in the app; “Manage subscription” opens your billing portal. For anything a receipt does not answer, write to the address above with the invoice number.